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Store Policies

GUARANTEED FRESHNESS
  • Some of our products will be shipped with ice packs which will most likely no longer be cold upon arrival, this is normal. The ice packs are only present to help keep the products cold during the shipping period to maintain proper consistency.
PRODUCT CARE
  •  Each of our products vary on how you can extend their shelf life. Listed under each item’s description are suggestions you can use to keep your sweets vibrant and flavorful for as long as possible.
PAYMENT METHODS:
  • Online: PayPal, Stripe Credit/Debit Cards.
  • Offline: PayPal, Stripe Credit/Debit Cards.
RETURNS:
  • Due to the perishable nature of our products we do not accept returns.
  • If there is an issue with your order, please contact us by calling or emailing us within 24hrs of when the package was received.
  • For damage claims, we require pictures of the external shipping box and the damaged product.
  • Minor chipping may occur during transit, if you consider the damage to your order excessive please contact us so that we may discuss/rectify the situation. We will make every effort to ensure you are happy with your Sweet Edible Print experience!
CANCELLATION AND MODIFICATIONS:
  • Orders may be cancelled or modified up to one business day from the time that you placed the order.
  • For order cancellation or modification requests, please contact us immediately.
  • We will do our best to accommodate your needs!
COPYRIGHT & TRADEMARK NOTICE:
  • Unless otherwise specified, all materials appearing on this site, including the site design, logos, graphics, text, and images, as well as the selection, assembly, and arrangement thereof, are the sole property of Sweet Edible Print. Content found on this site may not be used outside of this site unless it is done to promote Sweet Edible Print. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark, and other applicable laws which could result in criminal or civil penalties.
DISCLAIMERS:
  • Buying means, you have read and agreed to our store policies.
  • Sweet Edible Print reserves the right to accept or reject any artwork, image, or logo.
  • All the images in our image library are approved for use. If you choose to upload your own image, it must adhere to our guidelines. By uploading an image, you accept copyright ownership for the work and/or have authority from the copyright owner to upload the work and grant a license to Sweet Edible Print to include that work on the service. It is the client’s responsibility to ensure that any supplied images do not conflict with copyright laws and to assume liability when uploading images and purchasing products. Sweet Edible Print assumes no responsibility or liability for images submitted by clients.