FAQ

Yes, 100%. We use a food-grade ink which is edible and in compliance with the United States Food and Drug Administration (FDA). The edible image has no taste and provides the best possible reproduction of any image. Additionally, we print your design directly on all of our items using state-of-the-art technology.

We recommend storing all of our other products at room temperature, away from direct sunlight, and in an airtight container. Macarons are our most delicate product which taste best when consumed at room temperature. For short term storage, refrigerate them. For long term storage, freeze them. Remember, no matter what storage option you choose make sure they are brought to room temperature to enjoy the best taste possible!

Yes, we would be happy to send electronic proof of what your product would look like upon request. We will work with you to ensure that you feel confident about your purchase. *Note:* If a customer does not respond within 24 hours from when the electronic proof was sent, we will proceed with printing and completing the order.

If you would like to have a physical sample of the finished product shipped to you, please email us the details of your request and we will work with you to ensure that you feel confident with your purchase. The cost of this custom request is to be determined as it will be tailored to your specific needs.

Yes, we offer vegan macarons.

Yes, most of our Macarons contain dairy in the form of butter or cream.

All of our products are made in a facility that uses food allergens such as wheat, soy, milk, eggs, peanuts and tree-nuts. Overall, we recommend those with nut allergies refrain from eating our products but on a case-by-case basis, we may be able to accommodate special preparation on some of our products. Everyone deserves to enjoy our fun and delicious treats! If you would like to inquire about this accommodation, please contact us prior to submitting your order to confirm it can be done.

Payments can be processed through PayPal or Stride, which handles all major credit cards.

Yes! Simply register for our newsletter to receive discounts and seasonal offers.

We ship within the continental US only. To ensure your items arrive as fresh as possible, we ship exclusively Monday through Wednesday using priority mail which can take anywhere from 1-3 business days to be delivered. Visit our complete Shipping Policies for more information.

We ship our items in custom-designed packaging that include cushioned inserts and a frozen ice-pack when necessary. This ensures our products arrive at their destination safely and stay fresh while in transit.

Orders can be cancelled if the cancellation request is made within the first 24 hours after the order is placed. Cancellation requests after this timeframe are susceptible to fees. Please communicate with us as quickly as possible following your order confirmation to request cancellation.

We do not accept returns due to the perishable nature of our products. However, we strive to please our customers and will be happy to work with you to turn the situation around! Please contact us if you are unsatisfied with your purchase for any reason.